Resources/Tools

Downloadable Always Use Teach-back! Toolkit resources and tools are listed here in alphabetical order by title in the links below. 

They may be used for educational and training purposes with attribution to the Always Use Teach-back! Toolkit.

To see these resources and tools organized to provide guidance for those leading change in a unit or organization, click here: Resources for Improvers and Coaches.


Please note: All titles indicated in blue within the Toolkit can be found here.

10 Elements for Using Teach-back Effectively
10 Elements for Using Teach-back Effectively

10 Elements for Using Teach-back Effectively – Detail
10 Elements for Using Teach-back Effectively - Detail

Always Events
Always Events
Aims, Goals, and Objectives – Clinical and Non-clinical Examples
Aims, Goals and Objectives

Ask What Matters to You
Ask What Matters to You

Coaching for Always Using Teach-back
Coaching Teach-back

Collecting Your Team’s Ideas for Creating Change
Collecting Ideas for Change

Collecting Ideas Example and Template
Collecting Ideas Example and Template

Communication Planning
Communication Planning

Communication Plan Example
Communication Plan Example

Communication Plan Template (word version)
Communication Plan Template

Conviction, Consistency, and Confidence Self-Assessment Tool
Conviction, Consistency, and Confidence Self-Assessment

Culture and Respect
Culture and Respect

Prioritizing Ideas for Change:  The Decision Matrix
Decision Matrix

Documentation and Interprofessional Collaboration
Documentation and Collaboration

Engaging Patients and Clients
Engaging Patients and Clients

Engaging Senior Leaders or Sponsors
Engaging Senior Leaders or Sponsors

Include Family Caregivers When Using Teach-back.
Family Caregivers

Starting a Teach-back Initiative
Getting Started

Handling Concerns about Using Teach-back
Handling Concerns about Using Teach-back

Health Team Members and People Sharing Teach-back Experiences in Varied Settings
Health Team Members and People Sharing Teach-back Experiences in Varied SettingsHelp People Initiate Teach-back

Help People Initiate Teach-back
Help People Learn to Initiate Teach-back

Teach-back Job Aid
Job Aid

Making Time for Teach-back
Making Time for Teach-back

Measures for Reliable, Sustainable Teach-back
Measures

My Plan to Start Using Teach-back – fillable sheet
My Plan

Need-to-know Need-to-do Concepts and Tasks for Teaching
Need-to-Know Need-to-Do Concepts

Need-to-Know Need-to-Do Teaching Topics and Teaching Points Worksheet - Example - Clinical
Need-to-Know Need-to-Do Worksheet - Example - Clinical

Need-to-Know Need-to-Do Teaching Topics and Teaching Points Worksheet - Example - Public Health
Need-to-Know Need-to-Do Worksheet - Example – Public Health

Need-to-Know Need-to-Do Teaching Topics and Teaching Points Worksheet
Need-to-Know Need-to-Do Worksheet

Asking Non-shaming Open-ended Questions
Non-shaming Open-ended Questions

Ask the Person to Explain Back in Their Own Words
Own Words

PDSA Example
PDSA Example

PDSA Template
PDSA Template

Using Teach-back in Practice for Different Professions or SettingsRole-specific Teach-back – General
Role-specific Teach-back – General

Reader-friendly Plain Language Materials to Support Learning, Sharing, and Finding Information
Reader-friendly Materials for Teach-back

Developing Reliable and Sustainable Use of Teach-back
Reliability and Sustainability

Role-specific Teach-back and Open-ended Question Examples: Cardiology
Role-specific Teach-back - Cardiology

Role-specific Teach-back and Open-ended Question Examples: Neurovascular
Role-specific Teach-back - Neurovascular

Use Words to Show You Are Taking Responsibility for Being Clear
Show You Are Taking Responsibility

Teach-back in High-risk Health Situations
Teach-back in High-risk Health Situations

Teach-back Observation Tool 2.0 - Considerations for Use
Teach-back Observation Tool 2.0 - Considerations for Use

Teach-back Observation Tool 2.0
Teach-back Observation Tool 2.0

Teach-back Observation Tool 2.0 with Scoring Guidance
Teach-back Observation Tool 2.0 with Scoring Guidance

Using Teach-back with Transitions in Care or Services
Teach-back with Transitions in Care

Using Plain Language with Teach-back
Using Plain Language

Using Teach-back with Medicines
Using Teach-back with Medicines

When People Cannot Teach Back Accurately
When People Cannot Teach Back

Why Use Teach-back
Why Use Teach-back

Working with Interpreters and Teach-back
Working with Interpreters

Writing Policies
Writing Policies

Resources for Improvers and Coaches

See the Resources and Tools organized to provide guidance for those leading change in a unit or organization. Click here to download.



Updated by Advancing Health Literacy Franklin County through funding from the Office of Minority Health. Operated by the Institute for Health Care Advancement.

Please note: Content on teachbacktraining.org can be used for your personal, professional, and institutional needs to further the mission of promoting teach-back. Please see Permission and Attribution.