American Medical Association and American Medical Association Foundation
Mary Ann Abrams, MD, MPH, Health Literacy Iowa, Unity Point Health
Sharon Arney, Community Volunteer
Brent Blum, Editor, Des Moines University
Elaine Haugen LPN, Minister of Caring, Holy Trinity Lutheran Church
Norma Kenoyer, New Readers of Iowa
Sabrina Kurtz-Rossi, MEd, Instructional Designer, Kurtz-Rossi & Associates
Joan McCleish, PhD, RN, Dean of Institutional Research, Assessment, and Grants; Mercy College of Health Sciences, Des Moines, Iowa
Gail Nielsen, Director of Learning and Innovation, Unity Point Health
Suzanne Rita, RN, MSN, Unity Point Health
Roberta Wattleworth, DO, Professor and Chair, Department of Family Medicine, Des Moines University
Vicki Wildman, RN, MSN, Edu, Statewide Education, Iowa Health Home Care
Special thanks to all who tested this toolkit:
Dayna Depauw, RN, 3N, Iowa Lutheran Hospital
Sarah Flynn, RN, 3N, Iowa Lutheran Hospital
Becky Frisch, PA-C, Grundy Center Family Medicine
Caprice Halverson, RN, Iowa Health Home Care
Kris Marlow, RN, Iowa Health Home Care
Barbara Savage, MT(ASCP), Health Literacy Iowa, Unity Point Health
Kristin Shook, RN, 3N, Iowa Lutheran Hospital
Edward Shuherk, MD, Grundy Center Family Medicine
Bridgette Skinner, Clinic Manager, Grundy Center Family Medicine
Supported by grants from:
The Picker Institute and Des Moines University Iowa Osteopathic Education and Research Program.
Always Events™ are “aspects of the patient and family experience that should always occur when patients interact with health care professionals and the delivery system.” Picker Institute’s Always Events™ Challenge Grants support development, implementation, and adoption of innovative projects for achieving selected Always Events™ that can be replicated across various health care delivery settings, contributing to widespread improvements in patient- and family-centered care.
Des Moines University’s grant addresses National Action Plan to Improve Health Literacy goals, including increasing use of evidence-based health literacy practices and interventions, by supporting production of diverse teach-back videos.