Teach-back can be used in any clinical or non-clinical setting.
Guidance and Resources
- Examples of how teach-back can be used in high-risk clinical and non-clinical situations when extra assurance that people fully understand is needed. Click here to download.
- Clinicians who prescribe, counsel, or provide support should use teach-back to help people understand and use their medicines. Click here to download.
- Use teach-back with transitions between providers or settings of care or services when people are at increased risk for harm. Click here to download.
- These videos depict a variety of health team members using the 10 Elements of Teach-back in various settings. Click here to download.
- To help individuals improve their own health literacy, identify opportunities to share tips, tools, and approaches to get the most out of their health interactions. Partner with colleagues and patient advisory or advocacy groups to share ways to help people initiate teach-back if health team members do not do so. To learn more click here to download.
Videos
Using Teach-back and Related Health Literacy Practices in Non-clinical Settings
Mobile produce vendor not using plain language (:46)
Mobile produce vendor using plain language (1:01)
Mobile produce vendor asking for teach-back (0:10)
Mobile produce vendor asking for teach-back with a shopper – Shopper not explaining back correctly; Vendor takes responsibility to explain again (:29)
Mobile produce vendor using teach-back with a shopper – able to teach back (1:01)
Meeting attendees using teach-back (:40)
Click below to learn more about the essentials of teach-back, and who, where, when, and how to use it.
Teach-back in High-risk Health SituationsUsing Teach-back with Medicines
Using Teach-back with Transitions in Care or ServicesMultiple Providers andPatients Demonstrate Teach-back for Different Roles or SettingsHelp People Learn to Initiate Teach-back from Health Team Members