What Should I Know About Always Events?

Always Events are processes and services that are effective, reliable, and sustainable. They should happen every time indicated.

Guidance and Resources

Basic “getting started” advice and examples from experienced teams.

Always Events

  • Learn how Teach-back Always Events enable assessing and assuring understanding what really matters to those receiving care and using services. Click here to download.

Developing Reliable and Sustainable Use of Teach-back

  • Learn about making teach-back processes reliable and sustainable. Click here to download.

Our patients and service users will say, “We always understand what to know and do.”

What Should I Know About Always Events?

Always Events are processes and services that are effective, reliable, and sustainable. They should happen every time indicated.

How Do I Get to Always Using Teach-back?

Guidance here will help you to develop reliable and sustainable use of teach-back.

Always Events Developing Reliable and Sustainable Use of Teach-back

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