Overcome Challenges

Resources to help with common questions and challenges when learning to use teach-back.

Guidance for Overcoming Challenges

Making Time for Teach-back

  • Here are ideas for making time for teach-back, from experienced teach-back users. Click here to download.

Handling Concerns about Using Teach-back

  • Guidance from experienced teach-back users for staff concerns about using teach-back. Click here to download.

When People Cannot Teach Back Accurately

  • When someone cannot teach back, it is important to re-explain differently and check for understanding again. If they cannot teach back after several attempts, different support or an alternative plan of care may be needed. Click here to download.

Guidance and resources here will help you get started learning about teach-back and its importance, and using key teach-back elements and skills.

Learn About Teach-back

This guidance and the Teach-back Interactive Learning Module help you start learning about and building comfort with using teach-back and its key elements.

Start Using Teach-back

Resources to assist you in starting to use teach-back, gaining confidence in its use, and building the new habit of using it every time it is indicated to help a patient, client, or family member understand and use important health information.

Overcome Challenges

Resources to help with common questions and challenges when learning to use teach-back.

Making Time for Teach-back Handling Concerns about Using Teach-back When People Cannot Teach Back Accurately

Updated by Advancing Health Literacy Franklin County through funding from the Office of Minority Health. Operated by the Institute for Health Care Advancement.

Please note: Content on teachbacktraining.org can be used for your personal, professional, and institutional needs to further the mission of promoting teach-back. Please see Permission and Attribution.